Public operator and contact
StairLifts Whitby operates this independent information and referral resource. It is not the installer or manufacturer. For privacy questions, access, correction, deletion or an opt-out request, use the contact form or call (289) 278-0107 and write “Privacy request” in the message. Inquiry hours: Monday–Sunday, 9am–6pm.
Business address
173 Brock Street North
Whitby, ON L1N 4H3
By appointment only
Monday–Sunday, 9am–6pm. No walk-in showroom.
What you submit
The form asks for your name, phone number, city or neighbourhood, postal code and acknowledgment of contact about the inquiry. Email is required by the receiving workflow; the description of your stairs is optional. Do not send medical records or home-security details.
Where your inquiry goes
The website is hosted by Cloudflare. Its same-origin form endpoint validates your request and sends the form fields through Make.com to the configured Canadian inquiry-handling workflow and receiving team. The team uses the details to respond and check potential provider availability for your location. The current Canadian workflow sends eligible inquiries to Acorn and, for supported Ontario cities, AmeriGlide. AmeriGlide may arrange a response through its Belco network. These businesses use relevant contact and staircase details to respond; they must confirm service at your address. A request is not a booking or a promise of coverage.
Referral compensation and follow-up
The operator may receive compensation for referring an inquiry. That can influence the receiving provider; this is not an all-seller comparison. Contact permission relates to your inquiry, not blanket permission for unrelated marketing. Use the contact route above if you want follow-up to stop.
Retention and your choices
The receiving workflow handles submitted information for the inquiry and associated follow-up. To ask how long your information is kept, request a copy or correction, or request deletion, use the privacy contact above. No fixed retention period or automatic deletion deadline is promised here.
Hosting and external links
Cloudflare may process ordinary request logs when serving the site. Its automatic Web Analytics performance beacon may collect page-load and usage measurements; see Cloudflare Web Analytics. No advertising pixel or separate public email inbox is configured by this site. Linked manufacturers and other third-party sites apply their own privacy practices.
Updated November 2, 2026.